Submit Complaints in writing to the Association office. State the problem, identify the offending homeowner, and the date(s) of the offense(s). Just as in any court of law, the offender has the right to know who is complaining and what he/she is being accused of. He/she is also entitled to a hearing before the Board. Please be sure of your facts before filing complaints.
Unless the problem you want to report involves a common area problem or a direct CC&R violation, the Association will not deal with it. Any homeowner disputes should be settled between the parties involved. Your Board is neither able nor willing to serve as referee between neighbors. In any community, whether governed by an Association or not, homeowners run into personality clashes, pet problems, and other neighborhood issues. Often, the problem can be easily resolved to the satisfaction of both parties with no hard feelings, as long as there is open communication between the parties.